Welcome to Fummat’s Home
I don’t know if Fummat lives in the C Terminal restroom at Charlotte Int’l airport but he could. It’s that clean.
Before boarding my Houston flight, I make a restroom break. Freshen up, brush my teeth.
This Men’s room in C terminal is across from Big Daddy’s Burger Bar between gates C-5 and C-6 and it’s like no other because of Fummat.
His accent is Middle Eastern.
His smile is all-world.
Fummat is a blur of activity. Handing paper towels to customers. Wiping up the slightest water on the sinks.
There is a mouthwash dispenser with small Dixie cups. Peppermints on a tray. There’s a tip jar on each end.
Patrons happily put bills and coins in the jar.
Hummat happily doles out thank you’s, sirs, and positive banter.
I take his photo.
I always believe in recognizing excellence.
It’s also important to express gratitude for classy service.*
I sit outside to write this story. Maybe it’s my creative imagination but men coming out of the restroom have a spring in their step and a smile on their faces.
They’ve been treated to hospitality in the unlikeliest of places.
Maybe that’s why it is so noticeable.
Thanks Fummat for showing us how it’s done.
Excellent service in even the smallest of deeds.
Whatever you do, work at it wholeheartedly as though you were doing it for the Lord and not merely for people.
On Class* It has always been my belief that a man should do his best, regardless of how much he receives for his services, or the number of people he may be serving or the class of people served.